The customer has a right to change or return ordered products during 14 days of receiving the order. The customer has a right to change or return all or part of the products in the order. The changed and returned products must be unused and in the original packaging. If you wish to change or return products, please contact us first (firstname.lastname@example.org) for the instructions. Please attach your name, contact details and your bank account number for receiving the refund. Hello From Finland will return 100% of the purchase excluding shipping cost.
If product is damaged or has some other failures when customer receives it, Hello From Finland will send new one free of charge.